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flipio

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One ID check for the whole island.

Insurance

Valid TRNC insurance required. Cross-border trips need owner approval.

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Ratings from real renters.

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flipio

Car rental across Cyprus — private hosts and companies, South & North.

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North Cyprus

Valid TRNC insurance required. Cross-border trips need owner approval.

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Refund Policy

28 July 2026

When Flipio processes refunds for deposits and card rentals.

Card rentals

Eligible cancellations refund the Stripe PaymentIntent. Application fees and Connect destination funds are reversed when Stripe permits.

Cash deposit holds

Deposit holds refund only before host commission payment on pending bookings. Commission itself is non-refundable.

Chargebacks

When a renter opens a Stripe dispute, Flipio locks the booking (status disputed): cancel, handover confirmation and manual refunds are blocked while the dispute is open.

Admins upload evidence in the dispute dashboard. Chat stays available for mediation. Lost disputes cancel the booking and mark funds refunded; won disputes restore the previous booking status.

Contact support@getflipio.com with the booking reference.